EDDAFOR BUSINESS
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Shipment-document completion for billing

Capture bills of lading, proof of delivery and accessorial documents so the shipment can move through billing readiness.

Logistics

Where the work begins

Logistics operations carry a shipment through booking, delivery, documents and freight audit. The paperwork must stay connected with the load in the transportation and enterprise systems already used by the desk.

The problem

A missing bill of lading can hold up an otherwise clean shipment and its invoice. Shipment evidence may arrive as an email, scanned document or photographed attachment rather than a structured record.

How the workflow works

Select a stage to see the records it uses, the action it takes and the result.

Records

Shipment record
Provides the load context to which the documents belong.
Bills of lading
The shipment’s bill of lading is part of the document set required downstream.
Delivery and accessorial evidence
Proof of delivery and accessorial documents support the completed shipment and its charges.
Intake channels
Email, PDFs, scans and customer portals carry the unstructured documents into the workflow.

Stages

Work product

Shipment billing document set

Bill of lading
Keeps the shipment’s transport document with its operational record.
Delivery evidence
Carries proof of delivery and accessorial documents into the next stage.
Billing readiness
Makes captured paperwork available to freight audit and billing.
Stage 1 of 3

Receive the document

Input
Incoming shipment document
Action
Capture shipment evidence in the format it arrives, including an email with a photographed bill of lading.
Result
Document available to the operational workflow.

Oversight

The business selects the workflow’s authority level; transaction actions are logged under its configured customer procedures.

What changes for the business

Less invoice delay

Completing missing paperwork removes a documented reason for invoices to wait.

Less manual document handling

The desk can process unstructured shipment evidence through the same workflow as the load.

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