EDDAFOR BUSINESS
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Sold-scope to delivery reconciliation

Compare the work happening on site with the signed contract and the promises made during the sales appointment.

Construction

Where the work begins

A field rep sells a foundation-repair job, then a foreman who missed the appointment delivers it. The customer’s agreement, exclusions and timing promises may reach the crew only as a brief work-order line.

The problem

Crews can add work outside the signed scope or honour a verbal promise that never entered the contract. Those differences affect cost and margin before anyone reviewing the completed job sees them.

How the workflow works

Select a stage to see the records it uses, the action it takes and the result.

Records

Signed contract
Defines the work sold, including its inclusions and exclusions.
Appointment conversation
Preserves customer commitments and verbal promises made during the visit.
On-site work
Provides the current work to compare with what was signed and discussed.

Stages

Work product

Scope reconciliation record

Signed work
Shows the contract scope against the work taking place on site.
Added work
Identifies activity that has been added during delivery.
Appointment commitments
Shows promises that were spoken but did not reach the signed contract.
Stage 1 of 3

Carry the sales context

Input
Contract and captured appointment
Action
Retain the appointment’s commitments alongside the signed scope as the job moves to delivery.
Result
Sales context available during the work.

What changes for the business

Earlier cost visibility

Operators see scope differences before the extra cost accumulates.

Clearer crew handoff

Foremen can inspect the sales context behind the job instead of relying on a short work-order summary.

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